Customer Service

We pride ourselves on offering exceptional customer service and we are here for you if you need assistance before or after your order. Most answers are just a click away! Please click here to view our Frequent Asked Questions for answers to your most common questions. You can expect a response from us Monday - Friday 10:00AM - 3:00PM EST.

 

The best way to reach us is via the form on this page - we monitor this box throughout the day and usually respond to most requests within an hour or two, often even faster. We do not operate an inbound call center, but you may call us and leave a message or send us a text. We're happy to call you back if you prefer to speak by phone.

 

Looking for USPS tracking information? USPS is experiencing technical issues with their package scanning system that is delaying our shipment notification e-mails. Rest assured packages are shipping on time in accordance with our order processing times and this is not affecting delivery of packages.

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